Kudos to Tony at absintheonthenet.com

I received my first absinthe fountain for Christmas this year ordered from Tony Rodríguez over at absintheonthenet.com. It was the beautiful absinthe fountain lady with two spigots. Well when I took it out of the box the spigot was broken off. Looks like a little malfunction on the solder. We called Tony and he said he was out of this model because of the Christmas rush. He offered to pay shipping and I could pick another fountain or have it fixed. I opted to have it fixed. When it was being fixed there was a mishap and the glass got broken. Tony offered up an upgraded 4 spigot version at no cost to me.
Tony has communicated clearly and went out of his way on this. I am sure he lost money in this transaction but he laughed it off and thanked us for our purchase.

After a little looking around I found a thread with some little negatives comment about Tony. That was a while ago, I would home the gentlemen here would give him a second look. He’s serving our community and showing great customer service to boot. We need more like him.

Leave a Reply